Title: Tricky Communication Capstone Assignment
Course: PIM: Tricky Communication: Intent vs. Impact > Section: Capstone

The capstone for this module consists of a scenario and questions. If you would like to reflect in advance, these are provided in the assignment instructions below.

Read them and then proceed to the Qualtrics link to complete the capstone, which you will return here to submit.

Your capstone reflection is captured anonymously via Qualtrics for meta-analysis of learning artifacts by Purdue University's Center for Intercultural Learning, Mentorship, Assessment and Research, to guage the effectiveness of curricula we have developed. You will need to upload a copy of your capstone assignment in this assignment for your instructor.

Read the case and questions below, then go to Qualtrics to complete your reflection.

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Amishi identifies as Indian American. She grew up speaking primarily Bengali at home and English at school and considers both to be her first languages. Melissa identifies as White American. She studied Spanish for 2 years in junior high but speaks only English. Both grew up but in suburbs of the same Midwestern capital city but never met before. Now college students, they meet when they are assigned to be lab partners in a chemistry class.

"Hi. I'm Amishi."

"I'm Melissa. I hope these labs are as good as labs in my high school. We had a ton of special equipment. Did you even get a chance to do labs where you're from?"

"Of course! We had labs almost every week. There was also this college nearby, and we got to visit to see how they work with human cadavers."

"Geez! Your English is so good. You don't even have an accent. Where did you learn it?"

Amishi didn't know how to respond. Melissa could tell that she had said something wrong, but she wasn't sure what.

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What does each person intend? What is the impact? What strategies can Amishi and Melissa use in the moment to move through the situation toward a more positive relationship? What strategies can Melissa use in the future to avoid a similar situation?