Title: Written Communication Quiz: Email Intent vs Impact
Course: PIM - Tricky Communication: Intent vs. Impact > Section: Written Communication

Respond to each question to reflect on using strategies for tricky communication to align your intent and impact.

This quiz is interactive, so feel free to try questions multiple times by choosing alternate responses after reading feedback. You can also navigate between questions by using the Previous button.

In this quiz, you will review some emails and try to identify whether they are high or low context, task- or relationship-oriented, or more formal or informal. Then, you will try your hand at rewriting an email to show good intent, explore your reaction to the wording of another email, and finally pull together what you have learned about email intent versus impact.