Title: Nonverbal Communication Information
Course: PIM - Tricky Communication: Intent vs. Impact > Section: Nonverbal Communication

As illustrated in the oral communication section, it is important to listen to a person’s verbal response in communication.

Read the text and watch the video before completing the assignment below.

Training yourself to be aware of nonverbal communication -- facial expressions, gestures, tone of voice, personal space, touch – is also critical. Pay attention to your own behaviors and those of others. Becoming familiar with their nonverbal communication patterns helps you recognize when they might feel a certain way quicker when you are actively watching for these cues.

For instance, a huge amount of nonverbal communication is conveyed through facial expressions, such as a smile or a frown. The look on a person’s face is often the first thing we see. Variations in nonverbal communication is what this section is all about.

This section has 2 parts, a video followed by an assignment. Begin by watching this video to consider how body language is shaped by culture.

Training yourself to be aware of nonverbal communication -- facial expressions, gestures, tone of voice, personal space, touch – is also critical. Pay attention to your own behaviors and those of others. Becoming familiar with their nonverbal communication patterns helps you recognize when they might feel a certain way quicker when you are actively watching for these cues.

For instance, a huge amount of nonverbal communication is conveyed through facial expressions, such as a smile or a frown. The look on a person’s face is often the first thing we see. Variations in nonverbal communication is what this section is all about.

This section has 2 parts, a video followed by an assignment. Begin by watching this video to consider how body language is shaped by culture.