Vurdien, R., & Puranen, P. (2020). Intercultural Learning via Videoconferencing: Students' Attitudes and Experiences. In Management Association, I. (Ed.), Multicultural Instructional Design: Concepts, Methodologies, Tools, and Applications (pp. 626-645). IGI Global. http://doi:10.4018/978-1-5225-9279-2.ch029

Although asynchronous communication tools have traditionally been used in online interactions, recently increasing popularity has been noted in the application of synchronous communication tools to facilitate intercultural learning. This chapter will explore and report on a study of how students from two countries, Spain and Finland, developed intercultural competence through the use of a video-conferencing platform, Adobe Connect, as a learning context. English was the lingua franca and the exchange of information was aimed at helping the students to learn about different aspects of each other's culture to develop intercultural competence.