How do I create an account?
On the HubICL main page, click on “Login” in the upper right-hand corner. You will be prompted to sign into a Google account, a Purdue University career account, or with another institution’s login. If you are a Purdue student or faculty, please sign in with your Purdue career account. If you are from a different institution, click “Sign in with a different account,” where you can use the CILogon to select from available institutions. The HubICL does not have any access to any account information if you choose to log in with these accounts.
If you would prefer to register for a HubICL account without using one of these methods, you can visit https://hubicl.org/register.
Whether you create a HubICL account or log in with an existing account, you will still need to complete a form for contact information including name, email, country of residency, and organizational affiliation. Your name, photo, and university affiliation will be visible to other users. You can edit your university affiliation to be private on your profile page.
Why did I get an email with a link?
Why is Hispanic / Latino not a racial background choice?
According to U.S. government guidelines, ethnic heritage and racial background are to be separate, distinct questions and responses. “Ethnic Heritage” defines membership in cultural groups such as Hispanic / Latino, whereas "Racial Background" is based on ancestry and genetic groups. This issue is handled in various ways outside the U.S., and the current standards continue to evolve. We realize this distinction may be somewhat confusing, but we must conform to the latest reporting standards required by the government.
More precise definitions of the various racial background and ethnic heritage choices are as follows:
American Indian or Alaska Native
Persons having origins in any of the original peoples of North and South America (including Central America), and who maintain cultural identification through tribal affiliation or community recognition.
Persons having origins in any of the original peoples of the Far East, Southeast Asia or the Indian subcontinent, including for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
Black or African American
Persons having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander
Persons having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Persons having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Hispanic or Latino
Persons of Cuban, Mexican, Puerto Rican, Central or South American, or other Spanish culture of origin, regardless of race.
Why can’t I log in?
Have you registered? You must register first in order to log in. If you have registered and still cannot log in, check and double-check your username and password. Usually this is the problem; if not, contact support.
I registered but cannot log in!
If this is a new account, you won’t be able to log in until you’ve confirmed your e-mail address. Right after you registered, you should have received an e-mail at the address that you registered with us. This e-mail contains a special link. Click on the link to prove that you can receive e-mail from us. If you did not receive the e-mail, make sure that you did not misspell your e-mail address when you registered with us. Check your junk mail folder to see if the e-mail message wound up there.
If this is an old account, check that you are entering the correct username and password. If you've forgotten your password, you can recover it.
I registered in the past but cannot log in anymore!
You may have entered an incorrect username or password. If you’ve forgotten either one, you can recover your username or recover your password. Just fill out the form, and we'll send your account information to the e-mail address that you registered with your account. You may also have logged in with Google, CILogon, or Purdue when you registered for a Hub account; try using the Hub account or following the steps above if you can’t remember your username or password. If you’ve changed e-mail addresses and can no longer recover your account information, contact support, and we’ll help you recover your account.
An Overview of the Toolbox and its Sources
In the Toolbox, you will see over 200 tools that we have uploaded so far. As you might imagine, many of the tools were not created by CILMAR. Some have a very long history of use and have been published in many different places. We have endeavored to honor intellectual property as much as possible by giving the user the bibliographic reference rather than providing a photocopied image of the material cited.
A Basic Bibliography
The beginning interculturalist may not have a big library or a budget to create a library, but the Toolbox would still be of use with only the following books:
Berardo, K., & Deardorff, D. K. (Eds.). (2012) Building cultural competence: Innovative activities and models. Sterling, VA: Stylus Publishing.
Storti, C. (1999). Figuring foreigners out: A practical guide. Boston, MA: Intercultural Press.
Stringer, D. M., & Cassiday, P. A. (2003). 52 Activities for exploring values differences. Boston, MA: Intercultural Press.
Stringer, D. M., & Cassiday, P. A. (2009). 52 Activities for improving cross-cultural communication. Boston, MA: Intercultural Press.
A Sample Tool
To discover the types of materials in the Toolbox and what to expect from using a tool, try clicking on a tool.
As an example, please go to: Alpha-beta Partnership at https://hubicl.org/Toolbox/tools/4/downloads.
Do a simple search by clicking on the name of the tool, and you will find that Alpha-Beta was published in Stringer & Cassiday (2009), which you see referenced in Step 1. Even though we do not offer the materials for this particular tool, we do summarize it for the user. You can see that:
Subgroup Size: Large Group (7-15 people)
Duration: 1 hour
External cost: The user does not have to order this tool from another company, such as IDI, StrengthsQuest, etc.
Downloads: CILMAR has not created any additional materials to share with users for this tool.
Links: We have not found anything supplemental on the internet about this tool to share (yet).
Materials: The message here indicates that there is some copying of materials to be done ahead of time.
Notes: We try to stay true to the original content as far as we can, and then we give some input as to how it worked out when we used the tool in real time.
Learning Objectives: We give learning objectives for each exercise.
Related Tools: Related tools are tools that we think fit neatly before or after a tool in a presentation, or they are tools that are a minimized or maximized version of the current tool. For example, Storti (1999) offers a tool called “Dividing the Spoils,” which is also in the Toolbox. The Storti version is simpler and takes less time, so it might come in handy to be able to compare the current version to the Storti version.
Reviews: A place for users to post comments or feedback.
Theoretical Frameworks: These are notes that might be useful for more advanced users who want more information concerning needs analysis, assessment, creating a certification, etc.
Hearing from You: A Collaborative Effort
For the Toolbox to continue to grow, we will need as many interculturalists as possible to add the tools (experiential, media, assessment, curricula, and reflection) that they use for intercultural learning. Try inputting a tool yourself at https://hubicl.org/Toolbox/tools/. If you don’t know the answers to every category, leave what you don’t know blank. Our CILMAR team will put each new tool through an approval process, and we’ll add the missing pieces when we curate the tool.
As you experiment with the Toolbox, please use the Help button in the top right hand corner of each webpage to request technical assistance or to report a technical problem. To comment about content, feel free to use the Review function included with each tool or leave feedback at https://hubicl.org/feedback.
For a video guide on using the Toolbox, visit: https://mediaspace.itap.purdue.edu/media/Toolbox+Video/0_921fjrzq
Two Ways to Search
1. A simple search
Users can search the Toolbox by entering a tool’s name or search by selecting from the available categories on the left-hand side of the Toolbox. If you know the name of your tool, you can enter the full or partial name in the Search bar on the top of the page. Using the search bar on the left-hand side of the Toolbox, you can select which of the categories (Group size, cost, duration of tool, type of tool, kinesthetic, and AAC&U Rubric outcomes) you’d like to use to generate a search.
Important Note: If you are seeing the same search results or old search results when returning to the Toolbox, click “Clear filters” to clear search results. We recommend clearing search results after each search.
For example, if you want to see all assessments in the Toolbox, you would select “Assessment” in “Tool Type” and leave all other categories blank. You could also search for all tools without a cost or all tools that promote teamwork.
For example, you may also want to run a search that uses multiple categories.
Let’s say that you know that you have an hour or so to work on an experiential activity. You don’t have any available funding, and the seating doesn’t allow for anything except sharing to your right and left, so pairs or small group work is needed. Moreover, you think your group needs to work on self-awareness and openness. You input these parameters into the simple search dialogue boxes.
Subgroup Size: Small Groups
External Cost: No
Duration: 60-75 minutes
Tool Type: Experiential
AAC&U: Self-awareness, Openness
The results are Barnga, Cross-Cultural Values, D-I-E, and Sherlock Holmes. You take a sneak peek: Barnga requires playing cards. You need access to a book you haven’t purchased (yet) and handouts for Cross-Cultural Values. Sherlock Holmes requires “four to six packets of three to four small objects.” You’ve waited until the last minute to get this ready, so you don’t have time to collect materials. The good news is… the last choice—the D-I-E—provides a PowerPoint and a link to a journal article that demonstrates pedagogical efficacy. A few materials are listed, but the PowerPoint offers a no-additional materials alternative. Some dear soul has even included notes as to what you could do in combination with D-I-E, in case there is extra time. The learning objectives look exactly like what you are looking for. D-I-E it is!
2. An advanced search
An advanced search will ask for tool type, kinesthetic, AAC&U rubric, group size, costs, and duration. It will provide optional options to search using the Intercultural Development Continuum, Dr. Michael Vande Berg’s processes, and participant skill areas. The advanced search has a click-through interface. You can run an advanced search by scrolling to the bottom of the left-hand tab and selecting “Advanced Search.” You should clear filters from a simple search unless you want to include the same information in a new search.
In this case, let’s pretend that you just became an IDI Qualified Administrator, and you are pretty sure that the group of Polytechnic students you are working with is in denial when it comes to intercultural attitudes, skills, and knowledge. Additionally, they don’t seem to understand differences in worldview frameworks. You are trying to help them see the importance of being open to one another’s perspectives to better work together as a team. Of course, you have no money to spend, and you have only paper and writing utensils as far as materials go. You have 45 minutes to do an intercultural learning activity. This is what an advanced search would look like in this scenario.
Tool Type: Experiential
Subgroup Size: No Dividing-All Together
Duration: 0-45 minutes
External Cost: No
AAC&U: Attitude of openness, Knowledge of cultural worldview frameworks
Skills: Friendship, Teamwork
IDC Stage(s): Denial
MVB Process(es): Self-awareness
If you ran this search, your suggested tool would be: Working in Unfamiliar Surroundings Quiz.
For a video guide on using the Toolbox, visit: https://mediaspace.itap.purdue.edu/media/Toolbox+Video/0_921fjrzq
For an Experiential Tool (Activity):
These guidelines cover the basics of uploading a tool, but are primarily for an Experiential Tool or an activity-based tool. If uploading another type of tool, read these instructions first and then note the advice for completing the other categories.
How to Upload a Tool:
First, go to: https://www.hubicl.org/toolbox/
Select the “Create a Tool” button at the bottom of the left-hand toolbar.
You will see a screen with “Basic info” first. Make sure to click the “Save & Continue” button after completing each section. We encourage you to complete the sections with as much information as possible, but if you don’t know the answer to a category, leave it blank. The CILMAR team will add missing information as we curate the tool.
Name: Please provide a title and select the best category for your tool.
Kinesthetic: Does your tool/activity ask its participants to move about the space at all? If so, select “yes” for kinesthetic.
Duration: Select the approximate maximum time for the tool in hours or minutes. For example, select “1” for hours or “60” minutes. The hours can only be whole numbers, so for an hour and a half activity, select “1” in hours and “30” in minutes, or “90” in minutes.
External Cost: Is there any cost for the facilitator to use the tool or to purchase materials (other than usually-accessible materials such as a projector, timer, and note-taking materials)? This also considers whether the tool must be purchased from an outside company.
Subgroup size: When organizing this tool/activity, how do you divide participants into groups: pairs, small groups, large groups, or entire group? Select the best option.
Source Information: The HubICL prefers an APA citation. We recommend the Purdue OWL APA resources page. However, we are happy to create the citation for you if you list all relevant source information.
You can select any relevant attributes from the AAC&U Rubric, Intercultural Development Continuum Stages, Dr. Vande Berg’s processes, and other skills that the tool will teach/improve. You can also leave these blank and a member of the HubICL will complete them for the tool before it is posted.
Objectives, Materials, & Notes
Learning Objectives: These do not need to be formatted in a specific way, but can simply describe a few outcomes you hope the students/participants will gain from completing the activity or course. The HubICL staff will format them appropriately.
Materials: List items needed to complete the activity, both for the facilitator and for the participants, if applicable. Consider any preparation the facilitator would need to make ahead of time and the room/space needed to complete the activity.
Notes: An optional space to provide any additional strategies or information for other facilitators to know what to expect when using the tool.
Links can bring users to relevant readings or other supplemental materials from the internet. To submit a link, you also need to include a short title or description in the Text box. You can submit as many links as you like. If you are not including any links, click the red “X” button then “Save & Continue.”
You can select any tool from the Toolbox that is similar or related to your activity. They may fit well before or after a tool in a presentation, or are tools that are a maximized or minimized version of your tool.
You can select any relevant labels to help users find your tool. Hold the “control” key to select multiple tags at once.
For an Assessment Tool
For an assessment tool, select “Entire group” for subgroup size. When completing the tags, tag the tool as either formative or summative. In the costs, consider whether there is a cost to take it, administer, or debrief and clarify in the Notes section, as well. In the Notes, describe if this is an online or in-person assessment, individual or group assessment, if it has a results packet/plan, and where to find the cost. In the Links, you can link websites about the assessment’s availability, administering or process to take the assessment, and/or additional information.
For the Related Tools section, think of them in two ways, primarily as either helping a tool or assessing it:
For a Curriculum Tool
For a curriculum tool, check no for kinesthetic and for external cost. For the duration, please calculate the total number of classroom hours. For the subgroup size, select entire group. For links, if there are any course readings available in online journals or databases, either provide the link or list them and we will retrieve the URLs. The syllabus itself should be uploaded into Downloads. For learning objectives, you can use the objectives directly from your Syllabus.
If you are adding an assignment sheet and not a full course, calculate the hours for the assignment unit, and upload the assignment into Downloads.
For a Media Tool
For a media tool, for group size, select “Entire group;” for kinesthetic, select no; for the duration, use the running time of the film/podcast/video, etc. For external cost, consider whether there is a cost to purchase the media or if they are widely available. In the Notes, mention if this media is frequently located on a streaming or subscription service, or if any clips are available.
For a Reflection Tool
You can primarily follow the step-by-step for the Experiential Tool process. However, for a reflection, mark all the boxes for the Frameworks section. For Related Tools, consider if this reflection would be practically beneficial for a specific activity in our Toolbox and select those.
What kinds of tools can I submit to the HubICL’s toolbox?
Does the toolbox provide all the materials I need for an activity or course?
The toolbox provides a wide range of materials from course syllabi, videos, and activities. The HubICL strives to offer as many complete tools as we can, with links to online readings or handouts for activities. However, some of our tools require access to outside sources, such as a required purchase or material in a book. When running a search, you can select no “external cost” to remove any tools requiring a purchase. The HubICL also recommends a short list of helpful books for intercultural activities to aid with use of the Toolbox.
When can I expect to see my tool published?
All pending tool submissions appear with a pink color in the Toolbox until officially accepted. The HubICL staff meet to discuss new tools about every two weeks. It can take up to three weeks to see your tool in the HubICL. Moderators may also contact you if they have want to clarify any material in your tool, have concerns about its content, or request changes to your materials. Tools are not guaranteed acceptance to the HubICL, but submissions will receive acknowledgement.
What if I see a source that has been misattributed in the Toolbox?
What kinds of documents does the HubICL publish?
The HubICL can publish:
We are also exploring the potential for eventually storing and making accessible data sets on the HubICL. This work is not currently accepted.
How can I submit and publish my work on the HubICL?
You can submit a publication by going to the Research Repository and clicking: “Start publishing.” The “Start publishing” button will only be visible if you are logged into the HubICL. You can also upload files on the Dashboard page as drafts or projects, then submit them to publications.
After clicking, “Start publishing,” you will see a list of drafts or projects that you have already started and you can click on “Manage” to submit one of them to the Research Repository. For a new document, you can either click “Start a new project” or “File” to publish a file directly. In the submissions portal, you will be prompted to upload a file. You need to click “upload,” click on the file name, and then click “save selection” for the file to be added to the submission page. Click “next” on each submission page to move forward in the process.
In “Description,” you will add a title that will be visible to readers, an abstract (max. 255 characters), and a more detailed description of the project.
In “Authors,” if you click “select an author,” you can find an author from the HubICL or type in an author manually. Click “add author” until all authors have been submitted. You can also reorganize the order of author names.
Finally, you can add optional supporting documents to “Extras,” a license, select tags, and notes. You can preview the document before submitting. After publishing, administrators will approve the document.
Can I publish a document with multiple authors?
Yes, when you are in the “Authors” section of Publications, you can add as many authors as you like. Click “add author” until all authors have been submitted. You can also reorganize the order of author names before submitting the publication.
Is my publication peer-reviewed?
No, publications are not peer-reviewed. However, publications are curated by a committee before being approved.
How can I access my publication on the HubICL?
The HubIC is an open-access platform, and users with an account can access all publications. All HubICL accounts are free. We are not currently providing DOIs for publications.
What is a collection?
A collection is a place to organize posts by topic. Posts can be images, files, or links. You can collect resources on a specific topic in a collection. A collection can be public or private.
For a video overview on Collections and how to use them, visit: https://mediaspace.itap.purdue.edu/media/Collections+Video/0_ty26x4uj
How can I view or follow someone’s collection?
If their collection is public, you can see it in the "Collections" home page. When you follow someone, their posts show up in your live feed. You can follow all of someone's collections or just the ones you like best. To manage who you're following, go to your profile, find Collections, and click Following.
How do I create a collection?
On the Collections page, click “New collection.” You can decide whether you want your collection to be public, visible only to users, or private (visible only to you), as well as how you want it named, tagged, and organized. Once you submit this page, you will see a new Collection in your Dashboard. You can edit, manage, or delete the Collection from your Dashboard.
What are groups?
Groups are a way to work together with your colleagues through the HubICL. Group members can post content that only other group members are allowed to see. They can also export their content to other websites and brand it with their own logo.
How do I create a new group?
You can create your own group of users by clicking on “Create New Group.” You will fill out a simple form, choosing a group name, a title for the project, and a brief description, so that others will know what your group is about. You can select the group’s privacy settings and whether you’d like the group to be visible or hidden, and open to new members. Each group also has its own page, which contains a link that other users can click on to request membership.
How do I add or share files with a group for collaboration?
To add a file for a group, go to the group page on your Dashboard account (after selecting the appropriate group name in “Groups”). Click on “Projects” in the left-hand tab and then click on the blue “Add Project” button in the upper right-hand corner. You will add a title and select your team members. Team members should also see the project in their Dashboard.
How I accept or manage new group members?
Whenever another user requests membership, you will receive an email asking you to approve their request. To do this, log in and visit the groups page and find your group name. If you're logged in, you should see a [manage] link next to the group name. Clicking on that link will bring up a page showing a list of users who have requested membership. Use the controls on that page to approve or deny their request. You can use the same page to promote ordinary users to also act as managers, so they can help you approve or deny requests. You can also demote or remove users from your group.
Once removed from a group, a user will no longer have access to protected or private group resources. Of course, they can always rejoin the group at any point by requesting membership and going through the usual approval process.
Note: All groups must have at least one manager. If you are the last manager of a group, you will not be able to demote or remove yourself from the group.
Group Guidelines & Tips
Ultimately it is the Admins that decide what the rules are for their group, but if you have been made a manager of a group, here are some suggestions for keeping your group happy:
If you are a manager of a group, here are some pointers for creating a thriving community:
Here are some general guidelines to help managers determine how and when to use the removing feature.
“Removing” is when a person is removed from a group. They can come back if they want, but some trolls just need a cooling off period and are remorseful when they return.
People ask if it's OK to swear. It is OK to swear so long as you're not offending, insulting or harassing anybody.
Porn is not to be displayed within the HubICL and will be removed.
Trolls are people who are just being rude and obnoxious, and are generally trying to offend, shock, harrass, abuse or otherwise annoy people. Dealing with such people can often be difficult, but they should not go unwarned or unremoved. Trolls can destroy a community, and often this is their goal.
Trolls thrive on attention, and often the best way to deal with them is to completely ignore them. They don't know when they are being ignored; all they know is that no one is responding to their attempts to annoy, harass or offend.
What is Group Discoverability?
All groups have an overall discoverability setting of either visible or hidden. This determines whether or not the group appears in searches or by browsing groups. Visible means the group can be found by anyone, hidden means the reverse.
The group managers have the ability to update the group discoverability which can be found by editing the group.
Group managers can also set access restrictions on each group plugin (members, messages, wiki, etc) to limit access to that specific plugin's content. Information about group access levels can be found below.
What is Group Membership Access?
Group membership allows for groups to restrict access for new members. There are four settings for group membership: Anyone or Open, Restricted, Invite Only, and Closed.
The group managers have the ability to update the group membership access, which can be found by editing the group.
How to Customize a Group?
Groups allow for customization including adding a group logo, customizing the group home or main page (instead of using default group description and random selection of group members), setting group plugin access levels (discussed below), and the ability to add extra custom group pages.
All group managers can customize any of these items through the group customization interface.
What are Group Plugin Access Levels?
Group Plugin Access Levels allow for groups to set access levels for each plugin (members, messages, wiki, etc) individually. The different access levels are Any HUB Visitor, Registered HUB Members, Group Members, and Disabled or Off.
All group managers have the ability to update the group plugin access levels, which can be found through the group customization interface.
How are groups managed?
When you create a group, you are automatically made its first manager. As a manager, you can also promote members to help you run the group.
A group manager can:
There's no upper limit on the number of managers a group can have, but a group must have at least one manager at all times.
You can read about keeping your group happy on the Manager Tips page.
How do I leave a group?
To Leave a group, navigate to your Member profile then to the Groups tab. There you will see a listing of all the groups you are associated with. Along the right side of the listing, there is a Remove icon. Clicking this link will remove you from the group. You can also navigate directly to the group and click the cancel group membership button.
Note: You will not be able to leave a group if you are the only group manager. You must promote someone else in the group first before removing yourself.
How do I delete a group?
To Delete a group, navigate to your Member profile then to the Groups tab. There you will see a listing of all the groups you are associated with. Along the right side of the listing, you will see a Trash icon. Clicking this will take you to another screen to confirm deletion of the group.
Note: You will not be able to delete a group if there are other members still in the group.
What are tags?
Tags are like keywords or category labels. Tags help you find content, events, and members which have something in common or similar interests. Tags can be added to groups, your profile, tools, publications, and events. Tags are an excellent resource for assessing everything in the HubICL. Searching with Tags will access the Toolbox, Collections, and Research Repository.
How do I search using tags?
Under “Discover,” click “Tags.” You can either click from the lists of Recently Used or Top Used Tags, as well as browse the full list of Tags. You can enter a search term in the Search box, as well.
How do I create a new tag?
When creating or editing content, your profile, groups, etc., you can add or remove tags as you wish. If a tag doesn't already exist, simply typing it in a "Tags" form field will create it and make it available for everyone to use.
How can I delete a tag?
You can't. Tags can only be deleted by the site administrators. You may only remove tags from a piece of content or profile.
How can I remove a tag from a resource/group/my profile/etc.?
When editing content, your profile, groups, etc. you can remove tags by simply deleting them from the list presented in the "Tags" form field.
Is there a limit on the number of tags I can add to an item?
No. You should be able to add as many tags as you want to taggable content/profiles.
Can I tell who’s tagged another member's content?
No. Who tagged an item and what tags they added is currently not available to users.
How to Enable Pop-ups
You must enable pop-ups for this site in order to do file downloads. The way in which this is done varies from browser to browser:
Go to the Edit->Preferences menu and choose the Content icon at the top of the dialog. If Block pop-up windows is checked, add this site to the Exceptions list.
Firefox also uses plugins to filter pop-ups. The most common plugin is NoScript. To enable a pop-up for a particular page, select the highlighted S icon at the bottom of the browser to instruct NoScript to allow the pop-up.
Go to Tools->Internet Options menu. Click on the Privacy tab. Uncheck the field Block pop-ups (Turn on Pop-up Blocker in IE 7.x). This will unblock pop-ups from all sites. To only allow pop-ups from this site, check Block pop-ups and click on Settings. Enter the address of this site in the field Address of Web site to allow: and click Add. Close all windows.
Go to the menu bar and select Safari->Preferences and choose the Security tab. If Block pop-up windows is checked, uncheck it.
Apple OSX - Go to the menu bar and select Opera->Quick Preferences and make sure "Block all pop-ups" is not selected (click on it to toggle preference).
Windows - Go to the menu bar and select Tools->Quick Preferences and make sure Block all pop-ups is not selected (click on it to toggle preference).
Go to the Edit->Preferences menu and choose Privacy and Security->Popup Windows. There, you can add the address for this site to the Allowed Sites.
How to View/Download Video Content
This hub relies on two formats of video files, MP4 (MPEG-4) mostly used for podcasts but also can be viewed directly on your computer, and Windows Media Player which is used by older lectures and seminars. In general we suggest Apple Quicktime for playing MP4 files; however, there are a variety of MP4 players available.
We recommend VideoLAN.org's VLC - Media Player, a free cross-platform media player that supports a large number of multimedia formats, without the need for additional codecs. It will play both the MP4 and Windows Media Player files. You will have to copy and paste the video URL from your browser to the VLC player (menu file->open network). Below are operating system specific issues for those using Windows Media Player.
Below is a list of OS specific player issues:
If you're experiencing problems viewing video lectures on Windows systems, make sure that you've installed the latest WindowsMedia software:
Windows Media Player for Windows
Mac OS X
If you're experiencing problems viewing video lectures on Mac OS X systems, make sure that you've installed the latest WindowsMedia software:
Windows Media Player for Mac OS X
NOTE: Microsoft will continue to offer Windows Media Player for Mac as a download free of charge, but has no plans to provide future updates or product support. Instead, Microsoft will be offering Windows Media® Components for Quicktime, by Flip4Mac™, as an
alternative for Mac OS X users wanting to play Windows Media Audio and Windows Media Video. Requires Mac OS X version 10.3.9 or later and QuickTime version 6.5 or later.
Known Issue: Windows Media Player 9 for Mas OS X may have difficulty playing secure video streams (URLs starting with 'https'). The Flip4Mac plugin described above fixes this problem.
No currently known issues. Use VideoLAN Media Player or equivalent application.
If you don't have Mac OS X, get the Windows Media Player for Mac 7.1 which runs on the Macintosh Classic OS.
Downloading Video and Audio Content
Most of this hub's video and audio content is downloadable. Procedures vary depending on the browser you are using:
Right click (hold click for Mac) on the resource link, select "Save Link As...", a dialog box will appear allowing you to save document as a file.
Right click on the resource link, then select "Save Target As...", a dialog box will appear allowing you to save document as a file. Mac users should drag the link to their desktop or folder and the document will be downloaded.
Control-click on the resource link, then select "Download Linked File", the document will download to your download's folder. The download folder is specified using the Preferences menu and selecting the General tab.
If the problem persists, please send us a trouble report.