Creating an Account

Registration or Login Issues

Toolbox: Overview

Toolbox: How to Search

Toolbox: How to Submit

Toolbox: General FAQs

Publishing with HubICL




Technology Issues

General Guidelines for Referencing the HubICL

Creating an Account

How do I create an account?

On the HubICL main page, click on “Login” in the upper right-hand corner. You will be prompted to sign into a Google account, a Purdue University career account, or with another institution’s login. If you are a Purdue student or faculty, please sign in with your Purdue career account. If you are from a different institution, click “Sign in with a different account,” where you can use the CILogon to select from available institutions. The HubICL does not have any access to any account information if you choose to log in with these accounts. 

If you would prefer to register for a HubICL account without using one of these methods, you can click "Create an account," which will lead you to a registration page.

Whether you create a HubICL account or log in with an existing account, you will still need to complete a form with login information (username and password), contact information (name and email), and personal information (professional title, employment status, residency, and how you learned about the Intercultural Learning Hub). You may also optionally include your institution/organization and website.

Your name, photo (if provided), and institutional/organizational affiliation (if provided) will be visible to other users. However, you can edit your affiliation to be private on your profile page.

Why did I get an email with a link?

If you have created a new Hub account, you will receive a confirmation email from HubICL. You should click on the link to confirm that you can receive email from us. Please check your junk mail folder as well. Contact us at cilmar@purdue.edu if you do not receive an email within 24 hours. Note that anyone who signs up using a Google account will not receive a confirmation email. 

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Registration or Login Issues

Why can’t I log in?

Have you registered? You must register first in order to log in. If you have registered and still cannot log in, check and double-check your username and password. Usually this is the problem; if not, contact support.

I registered but cannot log in!

If this is a new account, you won’t be able to log in until you’ve confirmed your e-mail address. Right after you registered, you should have received an e-mail at the address that you registered with us. This e-mail contains a special link. Click on the link to prove that you can receive e-mail from us. If you did not receive the e-mail, make sure that you did not misspell your e-mail address when you registered with us. Check your junk mail folder to see if the e-mail message wound up there.

If this is an old account, check that you are entering the correct username and password. If you've forgotten your password, you can recover it.

In either case, make sure that cookies are enabled for your browser. If all else fails, report the problem in our support area.

I registered in the past but cannot log in anymore!

You may have entered an incorrect username or password. If you’ve forgotten either one, you can recover your username or recover your password. Just fill out the form, and we'll send your account information to the e-mail address that you registered with your account. You may also have logged in with Google, CILogon, or Purdue when you registered for a Hub account; try using the Hub account or following the steps above if you can’t remember your username or password. If you’ve changed e-mail addresses and can no longer recover your account information, contact support, and we’ll help you recover your account.

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Toolbox: Overview

An Overview of the Toolbox and its Sources

In the Toolbox, you will see over 800 tools that we have uploaded so far. As you might imagine, many of the tools were not created by CILMAR. Some have a very long history of use and have been published in many different places. We have endeavored to honor intellectual property as much as possible by giving the user the bibliographic reference rather than providing a photocopied image of the material cited.

A Basic Bibliography

The beginning interculturalist may not have a big library or a budget to create a library, but the Toolbox would still be of use with only the following books:

Berardo, K., & Deardorff, D. K. (Eds.). (2012) Building cultural competence: Innovative activities and models. Stylus Publishing.

Storti, C. (1999). Figuring foreigners out: A practical guide. Intercultural Press.

Stringer, D. M., & Cassiday, P. A. (2003). 52 Activities for exploring values differences. Intercultural Press.

Stringer, D. M., & Cassiday, P. A. (2009). 52 Activities for improving cross-cultural communication. Intercultural Press. 

A Sample Tool

To discover the types of materials in the Toolbox and what to expect from using a tool, try clicking on a tool.

As an example, please go to: Alpha-beta Partnership at https://hubicl.org/Toolbox/tools/4/

Do a simple search by clicking on the name of the tool, and you will find that Alpha-Beta was published in Stringer & Cassiday (2009), which you see referenced in Step 1. Even though we do not offer the materials for this particular tool, we do summarize it for the user. You can see that:

Subgroup Size: Large Group (7-15 people)

Duration: 1 hour

External cost: The user does not have to order this tool from another company, such as IDI, StrengthsQuest, etc.

Downloads: CILMAR has not created any additional materials to share with users for this tool.

Links: We have not found anything supplemental on the internet about this tool to share (yet).

Materials: The message here indicates that there is some copying of materials to be done ahead of time.

Notes: We try to stay true to the original content as far as we can, and then we give some input as to how it worked out when we used the tool in real time.

Learning Objectives: We give learning objectives for each exercise.

Related Tools: Related tools are tools that we think fit neatly before or after a tool in a presentation, or they are tools that are a minimized or maximized version of the current tool. For example, Storti (1999) offers a tool called “Dividing the Spoils,” which is also in the Toolbox. The Storti version is simpler and takes less time, so it might come in handy to be able to compare the current version to the Storti version.

Reviews: A place for users to post comments or feedback.

Theoretical Frameworks: These are notes that might be useful for more advanced users who want more information concerning needs analysis, assessment, creating a certification, etc.

Hearing from You: A Collaborative Effort

For the Toolbox to continue to grow, we will need as many interculturalists as possible to add the tools (experiential, assessment, media & texts, debriefing & reflection, and courses & training programs) that they use for intercultural learning. Try inputting a tool yourself at https://hubicl.org/toolbox/tools/new. If you don’t know the answers to every category, leave what you don’t know blank. Our CILMAR team will put each new tool through an approval process, and we’ll add the missing pieces when we curate the tool.

As you experiment with the Toolbox, please use the Help button in the top right hand corner of each webpage to request technical assistance or to report a technical problem. To comment about content, feel free to use the Review function included with each tool or leave feedback at https://hubicl.org/feedback.

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Toolbox: How to Search

For a video guide on using the Toolbox, visit this link.

Two Ways to Search

1.     A simple search

Users can search the Toolbox by entering a tool’s name or search by selecting from the available categories on the left-hand side of the Toolbox. If you know the name of your tool, you can enter the full or partial name in the Search bar on the top of the page. Using the search bar on the left-hand side of the Toolbox, you can select which of the categories (Group size, cost, duration of tool, type of tool, kinesthetic, and AAC&U Rubric outcomes) you’d like to use to generate a search.

Important Note: If you are seeing the same search results or old search results when returning to the Toolbox, click “Clear filters” to clear search results. We recommend clearing search results after each search.

For example, if you want to see all assessments in the Toolbox, you would select “Assessment” in “Tool Type” and leave all other categories blank. You could also search for all tools without a cost or all tools that promote teamwork.

For example, you may also want to run a search that uses multiple categories.

Let’s say that you know that you have an hour or so to work on an experiential activity. You don’t have any available funding, and the seating doesn’t allow for anything except sharing to your right and left, so pairs or small group work is needed. Moreover, you think your group needs to work on self-awareness and openness. You input these parameters into the simple search dialogue boxes.

Subgroup Size: Small Groups

External Cost: No

Duration: 60-75 minutes

Tool Type: Experiential

Kinesthetic: No

AAC&U: Self-awareness, Openness

The results are Barnga, Cross-Cultural Values, D-I-E, and Sherlock Holmes. You take a sneak peek: Barnga requires playing cards. You need access to a book you haven’t purchased (yet) and handouts for Cross-Cultural Values. Sherlock Holmes requires “four to six packets of three to four small objects.” You’ve waited until the last minute to get this ready, so you don’t have time to collect materials. The good news is… the last choice—the D-I-E—provides a PowerPoint and a link to a journal article that demonstrates pedagogical efficacy. A few materials are listed, but the PowerPoint offers a no-additional materials alternative. Some dear soul has even included notes as to what you could do in combination with D-I-E, in case there is extra time. The learning objectives look exactly like what you are looking for. D-I-E it is!

2.     An advanced search

An advanced search will ask for tool type, kinesthetic, AAC&U rubric, group size, costs, and duration. It will provide optional options to search using the Intercultural Development Continuum, Dr. Michael Vande Berg’s processes, and participant skill areas. The advanced search has a click-through interface. You can run an advanced search by scrolling to the bottom of the left-hand tab and selecting “Advanced Search.” You should clear filters from a simple search unless you want to include the same information in a new search.

For example:

In this case, let’s pretend that you just became an IDI Qualified Administrator, and you are pretty sure that the group of Polytechnic students you are working with is in denial when it comes to intercultural attitudes, skills, and knowledge. Additionally, they don’t seem to understand differences in worldview frameworks. You are trying to help them see the importance of being open to one another’s perspectives to better work together as a team. Of course, you have no money to spend, and you have only paper and writing utensils as far as materials go. You have 45 minutes to do an intercultural learning activity. This is what an advanced search would look like in this scenario.

Tool Type: Experiential

Kinesthetic: No

Subgroup Size: No Dividing-All Together

Duration: 0-45 minutes

External Cost: No

AAC&U: Attitude of openness, Knowledge of cultural worldview frameworks

Skills: Friendship, Teamwork

IDC Stage(s): Denial

MVB Process(es): Self-awareness

If you ran this search, your suggested tool would be: Working in Unfamiliar Surroundings Quiz.

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Toolbox: How to Submit

The steps you take to submit a tool to the Toolbox will vary depending on the tool type. Below are the five categories that the HubICL uses to classify tools:

  • Experiential tools are teaching activities and conference or group activities. You can find an example of an experiential tool here
  • Assessment tools include tests/quizzes, surveys, and rubrics. You can find an example of an assessment tool here.
  • Media & text tools encompass anything from films, videos, and podcasts, to books and news/scholarly articles. You can find an example of a media & text tool here
  • Debriefing and reflection tools involve prompts or activities that enable participants to reflect on an experience. You can find an example of a debriefing and reflection tool here.
  • Courses & training programs tools include academic/professional curricula, MOOCS, workshops, or a set of interrelated training activities. You can find an example of a courses & training programs tool here.

For an Experiential Tool (Activity):

For a video guide on how to upload an experiential tool, visit this link

These guidelines cover the basics of uploading a tool, but are primarily for an experiential tool or an activity-based tool. If uploading another type of tool, read these instructions first and then note the advice for completing the other categories.

How to Upload a Tool:

First, go to: https://www.hubicl.org/toolbox/

Select the “Create a Tool” button at the bottom of the left-hand toolbar.

You will see a screen with “Basic info” first. Make sure to click the “Save & Continue” button after completing each section. We encourage you to complete the sections with as much information as possible, but if you don’t know the answer to a category, leave it blank. The CILMAR team will add missing information as we curate the tool.

Basic Info

Name: Please provide a title and select the best category for your tool.

Kinesthetic: Does your tool/activity ask its participants to move about the space at all? If so, select “yes” for kinesthetic.

Duration: Select the approximate maximum time for the tool in hours or minutes. For example, select “1” for hours or “60” minutes. The hours can only be whole numbers, so for an hour and a half activity, select “1” in hours and “30” in minutes, or “90” in minutes.

External Cost: Is there any cost for the facilitator to use the tool or to purchase materials (other than usually-accessible materials such as a projector, timer, and note-taking materials)? This also considers whether the tool must be purchased from an outside company.

Subgroup size: When organizing this tool/activity, how do you divide participants into groups: pairs, small groups, large groups, or entire group? Select the best option.

Source Information: The HubICL prefers an APA citation. We recommend the Purdue OWL APA resources page. However, we are happy to create the citation for you if you list all relevant source information.


You can select any relevant attributes from the AAC&U Rubric, Intercultural Development Continuum Stages, and Other Skills that the tool will teach/improve. You can also leave these blank and a member of the HubICL will complete them for the tool before it is posted. 

Objectives, Materials, & Notes

Learning Objectives: These do not need to be formatted in a specific way, but can simply describe a few outcomes you hope the students/participants will gain from completing the activity or course. The HubICL staff will format them appropriately.

Materials: List items needed to complete the activity, both for the facilitator and for the participants, if applicable. Consider any preparation the facilitator would need to make ahead of time and the room/space needed to complete the activity.  

Notes: An optional space to provide any additional strategies or information for other facilitators to know what to expect when using the tool.


Links can bring users to relevant readings or other supplemental materials from the internet. To submit a link, you also need to include a short title or description in the Text box. You can submit as many links as you like. If you are not including any links, click the red “X” button then “Save & Continue.”


This is a space to include any materials that you have created for the tool, such as a handout, syllabus, assessment document, or activity instructions. You can label those materials with your own bibliographic entry on them. The Downloads will accept documents in PDF and JPEG format, as well as Word, PowerPoint, or Excel documents. If you are encountering an issue, it could be that the file size may be too large. However, if a document is not uploading properly, you can contact cilmar@purdue.edu.

Related Tools

You can select any tool from the Toolbox that is similar or related to your activity. They may fit well before or after a tool in a presentation, or are tools that are a maximized or minimized version of your tool.


You can select any relevant labels to help users find your tool. Hold the “control” key to select multiple tags at once. 

For an Assessment Tool

For an assessment tool, select “Entire group” for subgroup size. When completing the tags, tag the tool as either formative or summative. In the costs, consider whether there is a cost to take it, administer, or debrief and clarify in the Notes section, as well. In the Notes, describe if this is an online or in-person assessment, individual or group assessment, if it has a results packet/plan, and where to find the cost. In the Links, you can link websites about the assessment’s availability, administering or process to take the assessment, and/or additional information.

For the Related Tools section, think of them in two ways, primarily as either helping a tool or assessing it:

  1. The assessment tool will help to talk about the outcomes of the related tool or to debrief.
  2. The assessment tool will evaluate the related tool (activity).

For a Media & Texts Tool

For a media & texts tool, for group size, select “Entire group;” for kinesthetic, select no; for the duration, use the running time of the film/podcast/video or the estimated amount of time to read the text. For external cost, consider whether there is a cost to purchase the media/text or if it is widely available. In the Notes, mention if this media is frequently located on a streaming or subscription service, or if any clips are available.

For a Debriefing & Reflection Tool

You can primarily follow the step-by-step for the experiential tool process. For Related Tools, consider if this reflection would be practically beneficial for a specific activity in our Toolbox and select those.

For a Courses & Training Program Tool

For a courses & training program tool, check no for kinesthetic and for external cost. For the duration, please calculate the total number of classroom hours. For the subgroup size, select entire group. For Links, if there are any course readings available in online journals or databases, either provide the link or list them and we will retrieve the URLs. The syllabus itself should be uploaded into Downloads, if available. For Learning Objectives, you can use the objectives directly from your Syllabus.

If you are adding an assignment sheet and not a full course, calculate the hours for the assignment unit, and upload the assignment into Downloads.

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Toolbox: General FAQs

What kinds of tools can I submit to the HubICL’s Toolbox?

The Toolbox has five types of tools: experiential, assessment, media & texts, debriefing & reflection, and courses & training programs:

  • Experiential tools include teaching activities and conference or group activities. For a video guide on how to upload an experiential tool, visit this link
  • Assessment tools include tests/quizzes, inventories, and rubrics.
  • Media & text tools include anything from films, videos, and podcasts, to books and news/scholarly articles. These may not yet have or do not warrant a single lesson plan.
  • Debriefing & reflection tools include prompts or activities that enable participants to reflect on an experience.
  • Courses & training programs include academic/professional curricula, MOOCS, a set of interrelated training activities, etc. They most often cover at least one day and have a syllabus or learning plan.

If you aren’t sure if your tool is appropriate, you can contact us at: cilmar@purdue.edu.

How are tools curated?

The curation team members of the Intercultural Learning Hub (HubICL) seek to be disseminators of high quality pedagogical tools and champions of best practices in choosing appropriate experiential activities, assessments, curricula, reflection tools, and media given the learning context. As such, we set parameters for HubICL curation which promote quality and best practices but also allow flexibility and HubICL community input in what should be included in the HubICL’s Toolbox.  

Tools in the HubICL are currently coded with reference to two key frameworks for intercultural learning: the Intercultural Development Continuum and the AAC&U VALUE Rubric for Intercultural Knowledge and Competence. Because it is CILMAR’s mission to cultivate the knowledge, skills and attitudes of intercultural competence, the HubICL curation team puts its own efforts into creating and finding tools to include in the Toolbox that lead learners to grow in at least one of the following: the attitudes of openness and/or curiosity, the skills of empathy and/or communication, and the knowledge of self-awareness and/or worldview frameworks. These categories should be evaluated based specifically on the definitions provided in the AAC&U VALUE Rubric for Intercultural Knowledge and Competence. In accordance with CILMAR’s mission to encourage best practices, we recognize that, with sufficient theoretical background knowledge such as that gained through qualification to administer the Intercultural Development Inventory, the Intercultural Development Continuum may be a useful framework with which to choose tools according to stage-based pedagogy; when it is possible, we thus connect tools to appropriate IDC stages based on their intended learning outcomes and potential emotional or cognitive risks.   

However, valuable tools don’t always align easily with these frameworks, and of course, the term “intercultural” is continually debated. Skilled teachers, facilitators, and researchers often mobilize seemingly unexpected items into effective tools; and intercultural learning overlaps with so many other areas of research and practice – e.g., Communication Studies, education for diversity & inclusion, Critical Race Theories, global skills, International Studies, etc. – that the HubICL could grow into a vast library in which “intercultural” is just one subject among others. In the time since its inception, the HubICL has grown to include many submissions which might be described as global learning or diversity, equity, inclusion, and belonging because we understand that many definitions of intercultural (a.k.a. multicultural, global, transcultural) learning exist around the world and across various contexts. Thus, CILMAR remains open to other frameworks in our curation of materials submitted to the Toolbox by community members. 

In those cases when tools in their original design or intent are not inherently intercultural in nature (for example, leadership, mentorship, or teamwork activities that don’t refer explicitly to culture) but are used by HubICL community members to support or encourage intercultural learning, we ask that detailed instructions for adapting the instructions, materials, or debriefing of tools be included in the submission of the tool for curation. In this way, users of the HubICL toolbox will be able to capitalize on the potential of each included tool for intercultural learning, and the focus and unifying topics of the HubICL will remain clearly defined.  

As a digital space where theory and practice inevitably inform each other, the HubICL will be curated by members of Purdue’s Center for Intercultural Learning, Mentorship, Assessment and Research (CILMAR) with the goal of being inclusive. If in the curation process, CILMAR members do not find the tool to address intercultural learning adequately according to their own understanding, they will contact the person who submitted the tool to invite conversation and to ensure that they have not overlooked something in the tool.  

Does the Toolbox provide all the materials I need for an activity or course?

The toolbox provides a wide range of materials, including course syllabi, videos, and activities. The HubICL strives to offer as many complete tools as we can, with links to online readings or handouts for activities. However, some of our tools require access to outside sources, such as a required purchase or material in a book. When running a search, you can select "No" under “External cost” to remove any tools requiring a purchase.  

Why are some tools pink-colored?

All pending tool submissions are visible in the Toolbox as pink to distinguish them until they are officially accepted and edited by a member of the HubICL. These tools may be missing information or not be formatted appropriately. 

When can I expect to see my tool published?

The HubICL staff meet to discuss new tools about every two weeks. It can take up to three weeks to see your tool in the HubICL. Moderators may also contact you if they have want to clarify any material in your tool, have concerns about its content, or request changes to your materials. Tools are not guaranteed acceptance to the HubICL, but submissions will receive acknowledgement.

What if I see a source that has been misattributed in the Toolbox?

As the HubICL is a collaborative effort for many widely-used activities, we know that users may not always know the origin of a tool. However, we want to correct any errors or inconsistencies. If you believe a source is cited incorrectly or misattributed, please contact: cilmar@purdue.edu. For more information, please visit: https://www.hubicl.org/legal/.

How do I cite a tool in the Toolbox?

When citing a tool that is also published in a book, journal, or other media source, use the citation provided in the “Source” section of the tool.

When citing an original tool created by a contributor to the HubICL, use the following example as a guide:

Lastname, F.M. (n.d.). Name of tool. HubICL Toolbox. Retrieved Month Date, Year, from [tool URL].

Jones, D. (n.d.) Worldview questionnaire. HubICL Toolbox. Retrieved March 11, 2020, from https://hubicl.org/toolbox/tools/502

Note: We recommend you include a retrieval date because publication dates are not included on a tool’s page, and authors or HubICL administrators often update tools as needed.

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Publishing with HubICL

What kinds of documents does the HubICL publish?

The HubICL can publish:

  1. Open Access Publications: manuscripts published elsewhere, for instance in a peer-reviewed journal, and submitted in compliance with copyright agreements.
  2. Faculty Publications: works in progress or work not intended for publication elsewhere
  3. Student Publications: course projects, revised conference presentations, etc.
  4. Reports/White Papers: institutional reports or research summaries for public consumption
  5. Blogs/Editorials
  6. Presentations: conference papers or presentations not published in refereed conference proceedings, workshops, key note speeches, etc. You can also submit a PowerPoint presentation.

We are also exploring the potential for eventually storing and making accessible data sets on the HubICL. This work is not currently accepted.

How can I submit and publish my work on the HubICL?

You can submit a publication by going to the Research Repository and clicking: “Start publishing.” The “Start publishing” button will only be visible if you are logged into the HubICL. You can also upload files on the Dashboard page as drafts or projects, then submit them to publications.

After clicking, “Start publishing,” you will see a list of drafts or projects that you have already started and you can click on “Manage” to submit one of them to the Research Repository. For a new document, you can either click “Start a new project” or “File” to publish a file directly. In the submissions portal, you will be prompted to upload a file. You need to click “upload,” click on the file name, and then click “save selection” for the file to be added to the submission page. Click “next” on each submission page to move forward in the process.

In “Description,” you will add a title that will be visible to readers, an abstract (max. 255 characters), and a more detailed description of the project.

In “Authors,” if you click “select an author,” you can find an author from the HubICL or type in an author manually. Click “add author” until all authors have been submitted. You can also reorganize the order of author names.

Finally, you can add optional supporting documents to “Extras,” a license, select tags, and notes. You can preview the document before submitting. After publishing, administrators will approve the document.

What is the format for a white paper?

We ask that you follow our template for a white paper publication. You can use our Word document template.

When you are finished formatting your white paper save it as a Word document and submit to the HubICL. We will contact you with questions and/or correct formatting errors. We will save and submit the corrected version as a PDF to the HubICL.

Can I publish a document with multiple authors?

Yes, when you are in the “Authors” section of Publications, you can add as many authors as you like. Click “add author” until all authors have been submitted. You can also reorganize the order of author names before submitting the publication.

Is my publication peer-reviewed?

No, publications are not peer-reviewed. However, publications are curated by a committee before being approved.

How can I access my publication on the HubICL?

The HubIC is an open-access platform, and users with an account can access all publications. All HubICL accounts are free. We are not currently providing DOIs for publications.

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What is a collection?

A collection is a place to organize posts by topic. Posts can be images, files, or links. You can collect resources on a specific topic in a collection. A collection can be public or private.

For a video overview on Collections and how to use them, visit this link

How can I view or follow someone’s collection?

If their collection is public, you can see it in the "Collections" home page. When you follow someone, their posts show up in your live feed. You can follow all of someone's collections or just the ones you like best. To manage who you're following, go to your profile, find Collections, and click Following.

How do I create a collection?

On the Collections page, click “New collection.” You can decide whether you want your collection to be public, visible only to users, or private (visible only to you), as well as how you want it named, tagged, and organized. Once you submit this page, you will see a new Collection in your Dashboard. You can edit, manage, or delete the Collection from your Dashboard.

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Group Basics

What are groups?

Groups are a way to work together with your colleagues through the HubICL. Group members can post content that only other group members are allowed to see. They can also export their content to other websites and brand it with their own logo.

How do I create a new group?

You can create your own group of users by clicking on “Create New Group.” You will fill out a simple form, choosing a group name, a title for the project, and a brief description, so that others will know what your group is about. You can select the group’s privacy settings and whether you’d like the group to be visible or hidden, and open to new members. Each group also has its own page, which contains a link that other users can click on to request membership.

How do I add or share files with a group for collaboration?

To add a file for a group, go to the group page on your Dashboard account (after selecting the appropriate group name in “Groups”). Click on “Projects” in the left-hand tab and then click on the blue “Add Project” button in the upper right-hand corner. You will add a title and select your team members. Team members should also see the project in their Dashboard.

How I accept or manage new group members?

Whenever another user requests membership, you will receive an email asking you to approve their request. To do this, log in and visit the groups page and find your group name. If you're logged in, you should see a [manage] link next to the group name. Clicking on that link will bring up a page showing a list of users who have requested membership. Use the controls on that page to approve or deny their request. You can use the same page to promote ordinary users to also act as managers, so they can help you approve or deny requests. You can also demote or remove users from your group.

Once removed from a group, a user will no longer have access to protected or private group resources. Of course, they can always rejoin the group at any point by requesting membership and going through the usual approval process.

Note: All groups must have at least one manager. If you are the last manager of a group, you will not be able to demote or remove yourself from the group.

Group Guidelines & Tips

Ultimately it is the Admins that decide what the rules are for their group, but if you have been made a manager of a group, here are some suggestions for keeping your group happy:

Manager Guidelines

If you are a manager of a group, here are some pointers for creating a thriving community:

  1. Invite your friends and anyone you know who is interested in what you are interested in. Having group members is the first step in having a successful group!
  2. Visit the group frequently. Groups thrive with daily discussion, and with daily responses from other members of the community, in chat and on the discussion boards.
  3. Moderate, moderate, moderate! Successful groups are kept in check by good moderation. Tend that garden; pull the weeds, mow the lawn, prune the roses, etc. To help you moderate your group, you can enlist other members to become moderators. Moderators don't have full administrative power, but they can help you moderate pool submissions, keep tabs on discussions, and weed out the people who don't play by the rules.

Removing Members

Here are some general guidelines to help managers determine how and when to use the removing feature.

“Removing” is when a person is removed from a group. They can come back if they want, but some trolls just need a cooling off period and are remorseful when they return.

  • Use this power wisely and sparingly.
  • If a troll types or posts something offensive, they should be warned.
  • If they continue their behavior, they should be removed. You can do this from the members list.

Group Life


People ask if it's OK to swear. It is OK to swear so long as you're not offending, insulting or harassing anybody.


Porn is not to be displayed within the HubICL and will be removed.


Trolls are people who are just being rude and obnoxious, and are generally trying to offend, shock, harrass, abuse or otherwise annoy people. Dealing with such people can often be difficult, but they should not go unwarned or unremoved. Trolls can destroy a community, and often this is their goal.

Trolls thrive on attention, and often the best way to deal with them is to completely ignore them. They don't know when they are being ignored; all they know is that no one is responding to their attempts to annoy, harass or offend.

Group FAQs

What is Group Discoverability?

All groups have an overall discoverability setting of either visible or hidden. This determines whether or not the group appears in searches or by browsing groups. Visible means the group can be found by anyone, hidden means the reverse.

The group managers have the ability to update the group discoverability which can be found by editing the group.

Group managers can also set access restrictions on each group plugin (members, messages, wiki, etc) to limit access to that specific plugin's content. Information about group access levels can be found below.

What is Group Membership Access?

Group membership allows for groups to restrict access for new members. There are four settings for group membership: Anyone or Open, Restricted, Invite Only, and Closed.

  1. Anyone or Open means that if a registered hub member comes to your group they will be able to click a button to join the group without a group manager having to approve.
  2. Restricted means that the user will have to enter a reason for wanting to join the group and a group manager must approve their request before they will be granted access to the group.
  3. Invite Only means that the user will not be able to join the group unless they have been sent a group invite from one of the group managers.
  4.  Closed simply means that membership cannot be modified.

The group managers have the ability to update the group membership access, which can be found by editing the group.

How to Customize a Group?

Groups allow for customization including adding a group logo, customizing the group home or main page (instead of using default group description and random selection of group members), setting group plugin access levels (discussed below), and the ability to add extra custom group pages.

All group managers can customize any of these items through the group customization interface.

What are Group Plugin Access Levels?

Group Plugin Access Levels allow for groups to set access levels for each plugin (members, messages, wiki, etc) individually. The different access levels are Any HUB Visitor, Registered HUB Members, Group Members, and Disabled or Off.

  1. Any HUB Visitor means that if a guest (not logged in user) comes to the group plugin they will be granted access to view the plugin but not allowed to perform any actions (add, edit, delete, etc) within the plugin.
  2. Registered HUB Members means that if a HUB member (not a member of the group) comes to the group plugin they will be granted access to view the plugin but not allowed to perform any actions (add, edit, delete, etc.) within the plugin. Guest users will not be granted access to view the plugin.
  3. Group Members means that if a group member comes to the group plugin, they will grant access to view the plugin and perform any actions that group members are allowed to perform. Guest users and Registered HUB users will not be granted access to the plugin.
  4. Disabled or Off means that no one will be granted access to the plugin.

All group managers have the ability to update the group plugin access levels, which can be found through the group customization interface.

How are groups managed?

When you create a group, you are automatically made its first manager. As a manager, you can also promote members to help you run the group.

A group manager can:

  1. Create group participation rules
  2. Promote/demote members and approve/deny membership requests.
  3. Modify information about the group
  • Create or change the group name
  • Create or change the group description
  • Associate the group with an external URL
  • Determine whether or not your group wiki pages, resources, and discussion topics can be viewed by non-members.
  • Moderate group discussions

There's no upper limit on the number of managers a group can have, but a group must have at least one manager at all times.

You can read about keeping your group happy on the Manager Tips page.

How do I leave a group?

To Leave a group, navigate to your Member profile then to the Groups tab. There you will see a listing of all the groups you are associated with. Along the right side of the listing, there is a Remove icon. Clicking this link will remove you from the group. You can also navigate directly to the group and click the cancel group membership button.

Note: You will not be able to leave a group if you are the only group manager. You must promote someone else in the group first before removing yourself.

How do I delete a group?

To Delete a group, navigate to your Member profile then to the Groups tab. There you will see a listing of all the groups you are associated with. Along the right side of the listing, you will see a Trash icon. Clicking this will take you to another screen to confirm deletion of the group.

Note: You will not be able to delete a group if there are other members still in the group.

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What are tags?

Tags are like keywords or category labels. Tags help you find content, events, and members which have something in common or similar interests. Tags can be added to groups, your profile, tools, publications, and events. Tags are an excellent resource for assessing everything in the HubICL. Searching with Tags will access the Toolbox, Collections, and Research Repository.

How do I search using tags?

Under “Discover,” click “Tags.” You can either click from the lists of Recently Used or Top Used Tags, as well as browse the full list of Tags. You can enter a search term in the Search box, as well.

How do I create a new tag?

When creating or editing content, your profile, groups, etc., you can add or remove tags as you wish. If a tag doesn't already exist, simply typing it in a "Tags" form field will create it and make it available for everyone to use.

How can I delete a tag?

You can't. Tags can only be deleted by the site administrators. You may only remove tags from a piece of content or profile.

How can I remove a tag from a resource/group/my profile/etc.?

When editing content, your profile, groups, etc. you can remove tags by simply deleting them from the list presented in the "Tags" form field.

Is there a limit on the number of tags I can add to an item?

No. You should be able to add as many tags as you want to taggable content/profiles.

Can I tell who’s tagged another member's content?

No. Who tagged an item and what tags they added is currently not available to users.

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Technology Issues

How to Enable Pop-ups

Web pages can use the JavaScript language to automatically force your web browser to open new windows. This capability has often been abused by advertising sites and many browsers disable the capability by default.
You must enable pop-ups for this site in order to do file downloads. The way in which this is done varies from browser to browser:

Go to the Edit->Preferences menu and choose the Content icon at the top of the dialog. If Block pop-up windows is checked, add this site to the Exceptions list.
Firefox also uses plugins to filter pop-ups. The most common plugin is NoScript. To enable a pop-up for a particular page, select the highlighted S icon at the bottom of the browser to instruct NoScript to allow the pop-up.

Internet Explorer
Go to Tools->Internet Options menu. Click on the Privacy tab. Uncheck the field Block pop-ups (Turn on Pop-up Blocker in IE 7.x). This will unblock pop-ups from all sites. To only allow pop-ups from this site, check Block pop-ups and click on Settings. Enter the address of this site in the field Address of Web site to allow: and click Add. Close all windows.

Go to the menu bar and select Safari->Preferences and choose the Security tab. If Block pop-up windows is checked, uncheck it.

Apple OSX - Go to the menu bar and select Opera->Quick Preferences and make sure "Block all pop-ups" is not selected (click on it to toggle preference).
Windows - Go to the menu bar and select Tools->Quick Preferences and make sure Block all pop-ups is not selected (click on it to toggle preference).

Go to the Settings->Configure Konqueror menu and choose Java and JavaScript. Select the JavaScript tab at the top of the dialog. In the center of the dialog is a Domain-Specific policy mechanism. Press the New... button and type the address of this site for the host or domain name. Select Accept for the policy. Set the Open new windows policy to Allow.

Go to the Edit->Preferences menu and choose Privacy and Security->Popup Windows. There, you can add the address for this site to the Allowed Sites.

How to View/Download Video Content

This hub relies on two formats of video files, MP4 (MPEG-4) mostly used for podcasts but also can be viewed directly on your computer, and Windows Media Player which is used by older lectures and seminars. In general we suggest Apple Quicktime for playing MP4 files; however, there are a variety of MP4 players available.
We recommend VideoLAN.org's VLC - Media Player, a free cross-platform media player that supports a large number of multimedia formats, without the need for additional codecs. It will play both the MP4 and Windows Media Player files. You will have to copy and paste the video URL from your browser to the VLC player (menu file->open network). Below are operating system specific issues for those using Windows Media Player.
Below is a list of OS specific player issues:

If you're experiencing problems viewing video lectures on Windows systems, make sure that you've installed the latest WindowsMedia software: Windows Media Player for Windows

Mac OS X
If you're experiencing problems viewing video lectures on Mac OS X systems, make sure that you've installed the latest WindowsMedia software: Windows Media Player for Mac OS X

Known Issue: Windows Media Player 9 for Mas OS X may have difficulty playing secure video streams (URLs starting with 'https'). The Flip4Mac plugin described above fixes this problem.

No currently known issues. Use VideoLAN Media Player or equivalent application.

MacOS Classic
If you don't have Mac OS X, get the Windows Media Player for Mac 7.1 which runs on the Macintosh Classic OS.

Downloading Video and Audio Content

Most of this hub's video and audio content is downloadable. Procedures vary depending on the browser you are using:

Right click (hold click for Mac) on the resource link, select "Save Link As...", a dialog box will appear allowing you to save document as a file.

Internet Explorer
Right click on the resource link, then select "Save Target As...", a dialog box will appear allowing you to save document as a file. Mac users should drag the link to their desktop or folder and the document will be downloaded.

Control-click on the resource link, then select "Download Linked File", the document will download to your download's folder. The download folder is specified using the Preferences menu and selecting the General tab.

Continued Problems

If the problem persists, please send us a trouble report.

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General Guidelines for Referencing the HubICL

When discussing the Intercultural Learning Hub, use the term “HubICL,” as written within the quotation marks. The “H” and “ICL” should always be capitalized while the “u” and “b” should always be lowercase.

When referencing a section of the HubICL, including the Toolbox, Research Repository, Collections, Groups, and Tags, always capitalize the first letter of each word in the name of that section. For example:

  • “The Toolbox contains over 800 intercultural learning tools, which include experiential activities, reflections, media, curricula, and assessments.”
  • “In the Research Repository, you can upload open access publications, works in progress, reports/white papers, blogs/editorials, and presentations.”

However, when referring to a specific tool, collection, group, or tag, the “t” in tool, the “c” in collection, the “g” in group, and the “t” in tag should be lowercase.

  • For example: “the 25 Questions tool” or “the Transformative Learning Theory collection.”

This same rule applies when referencing multiple tools, collections, groups, and tags.

  • For example: “Within the HubICL, you will find several collections that address empathy.”

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