E-mail Intent vs. Impact

Subgroup Size

Entire group

Duration

45 minutes

External Cost

No

Source

Stringer, D. M., & Cassiday, P. A. (2009). E-mail intent vs. impact. In 52 Activities for improving cross-cultural communication (pp. 141-143). Intercultural Press. 

Tags:

  1. Stringer and Cassiday

As a result of this activity, participants will be able to: 1. "Identify how e-mail messages can be misinterpreted. 2. Practice identifying alternative potential intentions for e-mail messages" (Stringer & Cassiday, 2009, p. 141).