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Behavioral Rubric for Intercultural Competence

This assessment measures respect, openness, empathy, and tolerance of ambiguity. It can be used as a formative assessment to set the tone for appropriate and effective behavior in any group of culture-crossers. It can also be used by an observer or instructor to grade behavior(s) of an individual or a group. Triangulation of observed behavior with expressed self-assessment can, in the hands of a good debriefer or coach, lead to strong "a-ha" moments.

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Profile picture of Annette Benson

Annette Benson