This comprehensive qualitative toolkit includes a focus group protocol for measuring student satisfaction with a virtual exchange program (also often known as Collaborative Online Intercultural Learning, or COIL) as well as probing their learning outcomes and behavioral change. It also includes a question protocol for understanding one's collaborative partner's perspective(s) and a checklist for observation by an outside observer of a learning activity. Most of these tools would be very easily adapted for use with non-virtual or blended intercultural exchange programs.