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Changes in dispositional empathy in American college students over time: A meta-analysis

This journal article by Konrath, O-Brien, and Hsing lays out in detail the changes in dispositional empathy across the generations.  

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Annette Benson onto Tools for teaching empathy

Tools for teaching empathy

According to the AAC&U VALUE rubric for Intercultural Knowledge and Competence, the skill of empathy can be learned.  This collection includes presentations created to help learners develop this skill.

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Annette Benson