Subgroup Size
Small Group
Duration
2 hours
External Cost
NoLesson Plan
Source
Activity created by Dr. Kris Acheson-Clair, CILMAR, Purdue University, based on the following:
Hochschild, A.R. (1983). The managed heart: Commercialization of human feeling. University of California Press.
Martínez-Iñigo, D., Totterdell, P., Alocver, C.M., & Holman, D. (2007). Emotional labour and emotional exhaustion: Interpersonal and intrapersonal mechanisms. Work & Stress, 21, 30-47.
Tags:
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