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Don't Just Smile!

In this activity, participants will discuss the concept of emotional labor and reflect on the emotional labor that they and others perform in various situations. They will first think of a situation where they felt intense feelings and then discuss what it would be like to have to either suppress those feelings or pretend that they shared those feelings with someone else. This will then lead into a discussion about coping with situations where emotional labor is required.

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Annette Benson onto Emotion Labor

Emotion Labor

The tools in this collection address the concept of emotion labor and ask participants to consider how emotion labor affects themselves and others.

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Profile picture of Annette Benson

Annette Benson