"In 1988, managers at Lucky Stores, a Dublin, California-based grocery-store chain, attended diversity-training workshops, during which they identified common stereotypes for women and minorities. The trainers designed the exercise to raise awareness of potential prejudices so that managers could deal with employees more effectively. The effort backfired..." (Caudron, 1993).

This section features ten stories designed to teach the dimensions of culture (p. 46).

This is an in-person, 3-credit course from IES Abroad that seeks to develop students’ intercultural awareness and knowledge as  it applies to management. 

This on-site course from St. Mary's College is designed for returnees. Students reflect on and integrate their learning from the experience of studying abroad. They also generate data as they learn through qualitative and quantitative psychological research methods.

This one-credit online course from the University of Minnesota is designed for study abroad students to help them understand/process their intercultural experience, skill-set, and knowledge. 

This CIEE on-site course is designed to develop its students' skills, knowledge, and understanding so they can communicate and engage more appropriately and effectively in their host city and in other intercultural contexts.

This in-person course at Purdue University is for study abroad returnees. Its purpose is to  help students process and understand their study abroad experiences in light of current literature on models of culture, ideas about global citizenship, intercultural communication and development. It is a one-credit course that meets once a week. 

This is a one-credit online course open to select Engineering and College of Science students at Purdue University. While abroad, students will complete supplemental readings and guided assignments which will document their study abroad learning and create a portfolio of individual skill acquisition.

This activity teaches participants to express feelings about being unfairly treated or experiencing discrimination, as well to understand privilege and stereotypes. 

This exercise gives "participants an opportunity to clarify the personal values that influence the choices they make" (p. 71).

This activity suggests that students can "create a cultural profile of the experience of engaging Siri on questions that are important or interesting to [them]." Students create a profile of the responses emanating from the questions they ask.

From the abstract: "Promoted as an emotional pre-requisite for cross-cultural understanding, the notion of empathy connects with tourism in a variety of ways. This article explores this connection by considering the current and potential role of empathy in tourism encounters and tourism studies. The discussion develops a critical understanding of the positioning of empathy in tourism, highlighting the importance of examining empathy’s limitations and risks. It is argued that important differences lay between an unquestioned or non-reflective empathy and a more ‘unsettled’ empathy, which is reflective and renders possible a productive sense of shame. The article concludes by considering the possibilities of and for empathy within tourism and tourism studies, and by suggesting questions to take the links between tourism and empathy forward."

In this activity by Hofstede, Hofstede, and Pederson, participants will role-play conflict-prone situations and learn about synthetic cultures.

In the Identity Beads activity, participants use different colored and sized beads to represent aspects of their identity.

In this activity, participants use questions to discuss their backgrounds with a partner.

In this icebreaker, the facilitator writes questions on a beach ball. Participants answer the questions based on where their thumb touches the ball when they catch it.

In this unique activity, participants learn how to get to know each other without asking questions.

In this activity, participants answer questions pulled from a jar to learn about their intercultural experiences and their identities.