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Intercultural Learning Case Studies and Activities

  • Case Studies on Diversity and Social Justice Education
    This book, available for purchase, provides case studies to encourage analysis and reflection on equity and social justice in educational settings.
  • Critical Incidents for Intercultural Communication (15 hours)
    This lesson plan includes foundational intercultural communication instruction along with case studies upon which to apply intercultural frameworks.
  • Critical Incident Role-Plays (1 hour)
    This activity provides a framework for role-playing and discussing critical incident case studies.
  • Fifty Case Studies in Intercultural Communication (duration variable)
    This resource provides 50 case studies in intercultural communication for facilitators to present and debrief with groups. The case studies were intended to teach through "real-life stories, how practitioners apply intercultural communication skills in multicultural situations" (Master of Advanced Studies in Intercultural Communication, Università della Svizzera italiana, n.d.).
  • Multicultural Problem Solving: Case Studies (30-60 minutes)
    This activity "engage[s] participants in a process of collaborative problem-solving around equity related issues through the use of case studies. Participants will develop an understanding of the necessity to include a variety of voices and perspectives in order to successfully address issues that arise around race, gender, class, sexual orientation, or any other identity dimension. They will begin to better understand the collaborative process and how they tend to participate in it. This activity can be a useful springboard into conversations about specific issues drawn from the cases or case studies" (Gorski, n.d.).
  • On the Train
    This case study (available within Berardo and Deardorff's book for purchase Building cultural competence: Innovative activities and models) encourages participants to "explore situational, cultural, and personal factors that influence intercultural interactions and analyze a critical incident and interpret the situation from various perspectives" (Hiller, 2012, p. 326).
  1. bridging
  2. class
  3. communication
  4. critical incidents
  5. cross-cultural
  6. curriculum
  7. diversity
  8. equity
  9. gender
  10. k-12
  11. leadership
  12. media
  13. other awareness
  14. preparation for study abroad
  15. race
  16. self-awareness
  17. social justice
  18. teamwork
  19. values
  20. worldview frameworks

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Intercultural Learning Assessments

  • The Classroom Critical Incident Questionnaire (15 minutes)
    This assessment can be used after a class activity to gauge student engagement and lack of engagement, supportive action, unresolved issues, and surprise. It is cited in this article entitled, 'Dear Professor': On Anti-Blackness and Learning, as an example of inclusive learning and assessment - "using assessment as a way to build relationships of solidarity with our students" (Learning Scientists for Racial Justice, 2020). 

    Learning Scientists for Racial Justice. (2020, November 18). 'Dear Professor': On Anti-Blackness and Learning. Inside Higher Ed.
  1. Assessment
  2. assessment instruments
  3. critical incidents
  4. formative assessment
  5. inclusion

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